Sales Management Program
OVERVIEW:The Sales Management Program addresses three critical topics: the changing business environment and the key role that sales and service play in creating a market-driven organization; the ability of sales management to ensure the performance of individual sellers without micro managing them; and a discussion of the processes and tools to equip you to engage with larger customers and your own support organization on a more strategic level, in order to build toward a more mutually profitable and sustainable relationship.
July 10-11, 2008
Santo Domingo, Dominican Republic
Strategic HR Executive Program
OVERVIEW: The Strategic HR Executive Program is an innovative executive education program designed for HR vice presidents, directors and managers from throughout Latin America. The 4-day program will give HR executives the opportunity to strengthen and renew their professional expertise. Participants will explore the most relevant issues facing their organization’s human resource area and develop cutting-edge approaches to problem solving. After developing as business leaders and establishing a network of senior-level colleagues, participants will return to work with new ideas and fresh perspectives for leading the HR activities of their firm.
September 30-October 3, 2008
Montevideo, Uruguay
Operations Management Program
OVERVIEW: In today's fiercely competitive business environment, supply chain management has become an important competitive tool. This program is designed to introduce you to cutting-edge models and practical tools for effective supply chain design and management. As a participant, you will learn how to design and implement effective supply chain practices. Special attention will be given to topics including: effective inventory control, distribution and logistics management, and partnering with suppliers and customers to reduce costs and increase service levels. Recent developments and methods for successfully utilizing e-business in supply chain management will also be discussed.
October 6-7, 2008
Santiago, Chile
Leadership for Experienced Managers
OVERVIEW: The premise of Leadership for Experienced Managers is that effective leaders need multiple skills to allow for flexibility in managing and leading in diverse situations. Effective leaders understand the subtleties of personal interaction and how these subtleties relate to the performance objectives of their organization. This course provides an integrated leadership framework to enable each participant to identify and formulate a personalized action-development plan.
June 25-26, 2008
San Jose, Costa Rica
October 23-24, 2008
Santo Domingo, Dominican Republic
Services Marketing
OVERVIEW: This seminar is aimed at mid- to high-level executives who have operational and/or strategic responsibilities in services organizations, or in goods organizations in which services are becoming an integral part of the product mix It is designed to sensitize participants to the characteristics which distinguish goods and services, help identify the unique strategic challenges of services, and provide a new set of tools for managing these strategic challenges.
July 3-4, 2008
Santiago, Chile
July 17-18, 2008
Guatemala City, Guatemala
November 12-13, 2008
San Jose, Costa Rica
Marketing Communications & Brand Building
OVERVIEW: Learn how to develop a strategic approach to developing your brand and create a powerful marketing communications plan. Taught by Rajeev Batra, a top marketing professor and leading expert on global branding from the Ross School of Business at the University of Michigan. Open to brand managers, marketing communications managers, advertising & PR managers.
2008 Dates TBA
Talent Management
OVERVIEW: The "war for talent” has necessitated organizations to charge operating leaders with the responsibility for developing their employees, creating high performance work environments as well as the responsibility for retaining employees. Operating leaders often have not been provided the frameworks and associated skills for achieving these new responsibilities. This session will look at three leadership tools targeted at these challenges: empowerment, engagement and coaching.
May 29-30, 2008
Panama City, Panama
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