Metrics and Incentives in Outsourcing: Driving Peak Performance
Silicon.com, November 26, 2007 (Requires FREE registration to download)
Metrics and incentives are an important component of outsourcing relationships, but as executives use outsourcing more strategically, these become more critical than ever. This research study, Accenture found that each type of outsourcing relationship calls for different metrics and incentives to some extent.
>> View Article | created on: 11/26/2007