What the? Survey finds BPO a mystery to Aussie firms
By Michael Crawford, Computerworld, December 19, 2005
The majority of Australian businesses in the private and public sector lack the ability to link outsourcing with business growth and instead use outsourcing only as a cost-cutting measure, according to a new survey conducted by business process partnering company UCMS.
>> View Article | created on: 12/19/2005